Responsible AI Skills Training for Canadian Organizations

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  • Responsible AI

    Clear guidance on safe usage, privacy, governance and accountability.

  • Workflow First

    Discover, design and improve workflows where AI creates value.

  • Proven Outcomes

    We measure before and after so you see real improvements in how people work.

  • Human-focused

    Practical training that strengthens judgement, productivity and confidence.

Measurable Training Outcomes

Measured improvements in learner confidence, capability, and practical AI use.

  • +62%

    Saving prompts to a library increased; scheduling prompts increased by +87%.

    Copilot Training Report, 2026

  • +44%

    Confidence using premium Copilot features increased.

    Copilot Training Report, 2026

Q5: Use Premium Copilot Features

  • 9% 0%
    Strongly Disagree
  • 43% 11%
    Disagree
  • 48% 33%
    Agree
  • 0% 56%
    Strongly Agree
  • Pre-Training
  • Post-Training

What Learners Say

Anonymous feedback from recent learners.

  • I am much better at using the Copilot Chat to help with my daily duties now.

    Recent Copilot training participant, Microsoft Copilot Chat for BAs

  • I learned new ways to make Copilot usage more efficient, create better output and how to eliminate noise in responses. Great instructor!!

    Recent Copilot training participant, Microsoft Copilot Chat for BAs

How We Work With You

A simple approach that starts with your people and their work.

  1. Discover

    We learn about your team, your workflows and where AI can create the most value.

  2. Train & Apply

    We deliver practical, hands-on training tailored to your tools, workflows and real tasks.

  3. Measure & Improve

    We measure before and after, share the results and help you build on what works.

Start with a Training and Workflow Assessment

We begin by understanding how your team works, identifying where AI can support tasks, and delivering training that builds real capability and controlled adoption.

Applied Training Programs

Live, hands-on programs designed for real organizational work.

Course Description Details
Microsoft Copilot Training Use Microsoft Copilot for writing, analysis, meetings, planning, and review.

Microsoft Copilot Training

This course helps teams use Microsoft Copilot more effectively across common Microsoft 365 work. Participants practice applying Copilot to writing, analysis, meetings, email, planning, review, and everyday knowledge work.

The training focuses on useful work habits, not generic feature tours. Teams learn how to give Copilot better context, review outputs carefully, and identify the tasks where Copilot can improve speed and consistency.

Target Roles

  • Business Teams
  • Managers
  • Administrative Teams
  • Knowledge Workers

Outcomes

  • Use Copilot more effectively across Microsoft 365 work.
  • Improve writing, analysis, meeting, email, planning, and review workflows.
Microsoft Copilot for Business Analysts Apply Copilot to requirements, analysis, communication, and better decisions.

Microsoft Copilot for Business Analysts

This course shows business analysts how to use Microsoft Copilot in the work they already perform. Participants practice using Copilot for requirements, stakeholder communication, process analysis, documentation, testing support, and decision preparation.

The training is role-specific and focused on quality, review, and practical judgement. Analysts learn when Copilot can accelerate work, where it needs careful supervision, and how to make outputs easier to verify and reuse.

Target Roles

  • Business Analysts
  • Product Owners
  • Service Owners

Outcomes

  • Apply Copilot to requirements, analysis, and stakeholder communication.
  • Improve documentation, testing support, and decision preparation workflows.
Azure DevOps for Business and Product Teams Manage boards, backlogs, work items, and delivery collaboration more clearly.

Azure DevOps for Business and Product Teams

This course introduces Azure DevOps from the perspective of business, product, and delivery contributors. Participants learn how boards, backlogs, work items, and delivery workflows fit together in practical team environments.

The training focuses on clearer collaboration between business and technical roles. Teams learn how to structure work, improve visibility, and use Azure DevOps as a shared operating space rather than just a tracking tool.

Target Roles

  • Business Analysts
  • Product Owners
  • Product Managers
  • Delivery Teams

Outcomes

  • Manage boards, backlogs, and work items with more consistency.
  • Improve collaboration between business, product, and technical contributors.
Acceptance Testing for Business Analysts Build stronger acceptance criteria, validation practices, and delivery quality.

Acceptance Testing for Business Analysts

This course helps business analysts and delivery teams turn requirements into clear, testable expectations. Participants learn how to write acceptance criteria, prepare validation activities, and communicate defects in ways that support better decisions.

The training connects testing practices to everyday analysis work, including stakeholder conversations, requirement review, and delivery readiness. Teams leave with practical methods they can apply immediately to reduce ambiguity and rework.

Target Roles

  • Business Analysts
  • Product Owners
  • Quality Analysts

Outcomes

  • Write clearer acceptance criteria for business requirements.
  • Improve validation practices across business and delivery teams.
AI Assistants and Prompt Design Use AI assistants with repeatable prompts, review habits, and better judgement.

AI Assistants and Prompt Design

This course teaches practical methods for working with AI assistants such as Copilot, ChatGPT, and Claude. Participants learn how to shape prompts, structure context, compare outputs, and adapt AI support to real professional tasks.

The training emphasizes judgement, review, and responsible use rather than one-off prompt tricks. Teams leave with repeatable habits for improving quality, reducing avoidable mistakes, and deciding when AI should or should not be used.

Target Roles

  • Business Teams
  • Managers
  • Knowledge Workers

Outcomes

  • Use repeatable prompting methods for professional work.
  • Review AI outputs with stronger judgement and quality control.
Workflow and Process Automation Improve repeatable work with Microsoft 365 tools and structured automation.

Workflow and Process Automation

This course helps teams identify repeatable work that can be clarified, simplified, or automated. Participants learn how Microsoft 365 tools such as Power Automate, Forms, and SharePoint can support practical workflow improvement.

The training starts with process design before tool configuration. Teams learn how to map work, reduce unnecessary handoffs, and choose automation patterns that are maintainable for real operational environments.

Target Roles

  • Operations Teams
  • Administrative Teams
  • Service Owners
  • Managers

Outcomes

  • Identify repeatable workflows suitable for process improvement.
  • Use Microsoft 365 tools to support structured process automation.

About NextInfotech

15+ years of experience in business analysis, process improvement and Microsoft technologies. We specialize in human-computer interaction training that helps organizations adopt AI responsibly and achieve measurable results.

  • 15+ years experience

  • Measurable outcomes

  • Canadian business

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